DHL eCommerce

Forum for English-speaking users
brobin
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DHL eCommerce

Post by brobin »

DHL eCommerce tracks don't work in either DHL Global or DHL Int'l. It uses USPS tracking numbers. Is there any other DHL option I'm not seeing? This is their website: https://www.dhl.com/us-en/home/our-divi ... merce.html
brobin
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Re: DHL eCommerce

Post by brobin »

BTW, when I "Open track with this service" and select DHL GlobalMail it takes me to the tracking info.
brobin
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Re: DHL eCommerce

Post by brobin »

Never mind, it must have been a DHL problem. This morning all the tracks since shipment popped up.
brobin
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Re: DHL eCommerce

Post by brobin »

DHL Global not working again. When using USPS tracking number it shows nothing. If I use the DHL tracking number, it comes up as delivered with no scans. If I go to the DHL site I can track with the USPS number or I the DHL number. Try 3291709098069832 or 9374889927300027840851.
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brobin
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Re: DHL eCommerce

Post by brobin »

Another DHL eCommerce is on the way and again no tracking info. I expect it will all populate in another day or two as it's done before.
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ichor
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Re: DHL eCommerce

Post by ichor »

brobin, unfortunately they use Java Scripts to prevent auto tracking or robots:( App can't support that service for now.
brobin
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Re: DHL eCommerce

Post by brobin »

Thanks for the info on that!
ichor
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Re: DHL eCommerce

Post by ichor »

brobin, we have fixed DHL Global (eCommerce), it works now ;)!!