DHL global mail is not working.

Forum for English-speaking users
ale
Posts: 1
Joined: Wed May 30, 2018 11:34 pm

DHL global mail is not working.

Post by ale »

DHL global mail is not working properly. My package is in the US.

Here is an example: https://webtrack.dhlglobalmail.com/?tra ... 0093557909
The tracking number is GM275115280093557909. TrackChecker does not recognize it.
pila
Posts: 2
Joined: Wed Jun 06, 2018 10:01 am

DPD and DHL from Germany not working, DHL global mail too

Post by pila »

DPD from Germany is just showing noInfo for all the packages. Test: 16955003792786
DHL from Germany dhl_ger_en also gives NoInfo. Test: CH420099115DE
DHL Global mail from USA also gives NoInfo. Test: GM275322484027795663

At the same time, all numbers work normally elsewhere.
TrackChecker itself displays correct information for the above DHL from Germany using Croatian post where the package terminates (hr), test from above: CH420099115DE.

Windows 7 programm: 1.0.15 (b481) . Services.dat : 20180110 (610).
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MetalFan
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Re: DHL global mail is not working.

Post by MetalFan »

ale, pila, thanks a lot for info! we will check it ASAP
wbw, MetalFan
pila
Posts: 2
Joined: Wed Jun 06, 2018 10:01 am

Re: DHL global mail is not working.

Post by pila »

DPD still not working. Live test number: 164080171388393
https://tracking.dpd.de/status/hr_HR/pa ... 0171388393
amv
Posts: 1
Joined: Fri Oct 12, 2018 3:13 pm

Re: DHL global mail is not working.

Post by amv »

Please fix the DHL Global Mail, it doesn't work for me (at least on iOS). Example track: GM295115965001674873

Also, it would be nice to have automated tracking (or at least an alert) for the second tracking number "Delivery by Postal provider: RX114687508DE" (see the page above)
ichor
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Re: DHL global mail is not working.

Post by ichor »

amv, DHL global mail adds security checks to prevent auto tracking. So it's unsupported for now in app.