UPS not working

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brobin
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UPS not working

Post by brobin »

UPS track updates just hang and do not complete.
ichor
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Re: UPS not working

Post by ichor »

Can you give us an actual track number? We'll check it
markusb68
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Re: UPS not working

Post by markusb68 »

Hello,

UPS parsing seems to be broken.
Please see attached Screenshot.
You can check with this Trackingnumber: 1ZW5A9940493676653

Thanks

Markus
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ichor
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Re: UPS not working

Post by ichor »

markusb68
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Re: UPS not working

Post by markusb68 »

Much better. Thanks.

"Here is a topic about it: viewtopic.php?f=21&t=2108" Sorry My Russian is almost absent ;)

Why does the automatic update not suggest this new Version at all?
ichor
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Re: UPS not working

Post by ichor »

It's Beta in fact.. We going to release it but... do not have time at the moment
markusb68
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Re: UPS not working

Post by markusb68 »

UPS not working - again.
check with 1Z49F6986846401529
ichor
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Re: UPS not working

Post by ichor »

markusb68, I have checked you track number. It works both in PC and Mobile version of app. Just make sure you have selected right post services: UPS or UPS Full Log. And of course make sure that you have the latest version of app and latest services in app
markusb68
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Re: UPS not working

Post by markusb68 »

Strange, I have sv20161231. Is this the latest?

Using UPS Service it just gives one line:
"Received By: ZSE , Shipment Category: Package, Weight: 0.40 kg, Shipping Information: to BIETIGHEIM-BISSINGEN, DE , Service: UPS Standard®"

Just with UPS Full it gives 11 Lines.
ichor
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Re: UPS not working

Post by ichor »

When App gets the Delivered status not from events but from parcel info it stops to request events, because parcel already delivered.

UPS has big header with parcel info and also with parcel status. And UPS Full log does not have that header, so App parsing all the events.
bym007
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Re: UPS not working

Post by bym007 »

I am on v1.0.14 b470 portable. I thought the UPS issues would be resolve by now.
However, I am still unable to receie UPS updates.

Check this tracking code please.
1Z2FW2350319231974

Ciao
markusb68
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Re: UPS not working

Post by markusb68 »

Here it works with your tracking number and database sv20170714:

Last event: today:
26.07.2017 02:39:00. Departure Scan, Hodgkins, IL, United States

Markus
ichor
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Re: UPS not working

Post by ichor »

bym007, Have checked your track. It works good, there are events on the track.
Perhaps some soft on your computer does not allow TrackChecker conect to internet.
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MetalFan
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Re: UPS not working

Post by MetalFan »

bym007, Please let us know what is displayed on Log tab of Track Properties window...
and another one question: what locale is detected by UPS site (you can view it on UPS.com page source in HTML headers, just press Ctrl+U in your browser)
wbw, MetalFan
bym007
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Re: UPS not working

Post by bym007 »

Delivered On: , Shipment Category: Package Shipped/Billed On: 07.25.2017 Weight: 6.80 lbs, Shipping Information: To: NASHUA, NH US, Service: UPS Ground
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MetalFan
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Re: UPS not working

Post by MetalFan »

bym007, no, I talking about Track Window - Log tab...
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wbw, MetalFan
bym007
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Re: UPS not working

Post by bym007 »

Check this.
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MetalFan
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Re: UPS not working

Post by MetalFan »

bym007, it's look good... could you post ups page header (press Ctrl+U in your web browser on ups tracking page)?
something like this:
[+]
<html dir="ltr" lang="en">


<head>
<meta name="DCSext.pgf_Site" content="Country">
<meta name="DCSext.pCC" content="RU">
<meta name="DCSext.pLL" content="en">
<meta name="DCSext.pSA" content="Tracking">
<meta name="DCSext.pSU" content="com.ups.trackWeb">
<meta name="DCSext.pPID" content="tracking/trackWeb/tra(3det).html">
<meta name="DCSext.pPS" content="0">
<meta name="DCSext.pCS" content="F">
<meta name="DCSext.pSS" content="/styles/V4,3">
<meta name="DCSext.pJSV" content="1707">
<meta name="DCSext.pCV" content="1707">
<meta name="DCSext.pLI" content="1">
and screen of event list from ups site?
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wbw, MetalFan
bym007
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Re: UPS not working

Post by bym007 »

This is another UPS parcel I am trying to track, but unable to.

Header from UPS website.
[+]
<!DOCTYPE html>
<html dir="ltr" lang="en">
<head>
<meta name="DCSext.pgf_Site" content="Country">
<meta name="DCSext.pCC" content="US">
<meta name="DCSext.pLL" content="en">
<meta name="DCSext.pSA" content="Tracking">
<meta name="DCSext.pSU" content="com.ups.trackWeb">
<meta name="DCSext.pPID" content="tracking/trackWeb/tra(3det).html">
<meta name="DCSext.pPS" content="0">
<meta name="DCSext.pCS" content="F">
<meta name="DCSext.pSS" content="/styles/V4,3">
<meta name="DCSext.pJSV" content="1707">
<meta name="DCSext.pCV" content="1707">
<meta name="DCSext.pLI" content="1">
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bym007
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Re: UPS not working

Post by bym007 »

MetalFan wrote:bym007, it's look good... could you post ups page header (press Ctrl+U in your web browser on ups tracking page)?
something like this:
[+]
<html dir="ltr" lang="en">


<head>
<meta name="DCSext.pgf_Site" content="Country">
<meta name="DCSext.pCC" content="RU">
<meta name="DCSext.pLL" content="en">
<meta name="DCSext.pSA" content="Tracking">
<meta name="DCSext.pSU" content="com.ups.trackWeb">
<meta name="DCSext.pPID" content="tracking/trackWeb/tra(3det).html">
<meta name="DCSext.pPS" content="0">
<meta name="DCSext.pCS" content="F">
<meta name="DCSext.pSS" content="/styles/V4,3">
<meta name="DCSext.pJSV" content="1707">
<meta name="DCSext.pCV" content="1707">
<meta name="DCSext.pLI" content="1">
and screen of event list from ups site?

Header
[+]
<html dir="ltr" lang="en">


<head>
<meta name="DCSext.pgf_Site" content="Country">
<meta name="DCSext.pCC" content="US">
<meta name="DCSext.pLL" content="en">
<meta name="DCSext.pSA" content="Tracking">
<meta name="DCSext.pSU" content="com.ups.trackWeb">
<meta name="DCSext.pPID" content="tracking/trackWeb/tra(3det).html">
<meta name="DCSext.pPS" content="0">
<meta name="DCSext.pCS" content="F">
<meta name="DCSext.pSS" content="/styles/V4,3">
<meta name="DCSext.pJSV" content="1707">
<meta name="DCSext.pCV" content="1707">
<meta name="DCSext.pLI" content="1">
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pechex
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Re: UPS not working

Post by pechex »

Hi,

For me the day and month are parsing backwards, the program expects M/D/Y and the page shows D/M/Y:
Miami, FL, United States 03/10/2017 11:35 Registro de la Salida

<html dir="ltr" lang="es">


<head>
<meta name="DCSext.pgf_Site" content="Country">
<meta name="DCSext.pCC" content="AR">
<meta name="DCSext.pLL" content="es">
<meta name="DCSext.pSA" content="Tracking">
<meta name="DCSext.pSU" content="com.ups.trackWeb">
<meta name="DCSext.pPID" content="tracking/trackWeb/tra(1tra).html">
<meta name="DCSext.pPS" content="0">
<meta name="DCSext.pCS" content="F">
<meta name="DCSext.pSS" content="/styles/V4,3">
<meta name="DCSext.pJSV" content="1707">
<meta name="DCSext.pCV" content="1707">
<meta name="DCSext.pLI" content="1">
Thanks!
brobin
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Re: UPS not working

Post by brobin »

Running v1.0.15 (b481) [svc20180715] on WIN XP and UPS does not work. Log shows "ups 7/26/2018 1:45:17 PM NoInfo (12157) INTERNET SECURITY CHANNEL ERROR"

On my WIN10 PC it works fine. Any fix/advice available for WIN XP?
ichor
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Re: UPS not working

Post by ichor »

brobin, Win XP does not support https by default. And UPS works through https.

But there is a solution.

You should add support of AES_128 and TLS 1.1, TLS 1.2 by this:
Install Internet Explorer 8
Install updates for Windows XP - KB968730, KB3055973, KB2936068.
brobin
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Re: UPS not working

Post by brobin »

UPS stopped working. Try this tracking #1ZE212150351674454. I'm running on WIN10Pro. UPS has changed their website so maybe update for tracking is needed?
ichor
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Re: UPS not working

Post by ichor »

brobin, fixed it already in prerealese services.